Contact TollPass Connect

Your Bridge to Austrian Toll Passes & Travel Permits

Get In Touch

We're here to assist you with your enquiries regarding Austrian toll passes, digital vignettes, and specific travel permits. TollPass Connect operates as an online information service and coordination desk, dedicated to helping you navigate the complexities of Austrian road usage charges. Please feel free to reach out to us using the contact form below or via email. We aim to respond to all enquiries promptly.

Our Contact Information

Email Address:
[email protected]
Location:
Austria (remote / online)

Send Us a Message

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Emergency Situations

For immediate assistance in case of an accident, vehicle breakdown, medical emergency, or any situation posing immediate danger while travelling in Austria, please use the official emergency services:

  • European Emergency Number: 112 (for police, fire brigade, ambulance services)
  • ÖAMTC (Austrian Automobile, Motorcycle and Touring Club) Breakdown Service: 120 (for vehicle breakdowns and roadside assistance)
  • ARBÖ (Austrian Automobile and Motorcycle Association) Breakdown Service: 123 (alternative for vehicle breakdowns and roadside assistance)

These numbers will connect you directly with the appropriate authorities who can provide on-the-spot help. Our online service is not equipped to handle real-time emergency response.

Frequently Asked Questions about Contacting Us

Q: What kind of questions can I ask?

A: You can ask about different types of Austrian toll passes (e.g., digital vignettes, route-specific tolls), how to purchase them, validity periods, vehicle categories, and general requirements for using Austrian motorways and expressways. We can also clarify details about multi-trip passes or special permits.

Q: How long does it take to get a reply?

A: We strive to respond to all enquiries within 24-48 business hours. During peak travel seasons, there might be a slight delay, but we always endeavour to provide a timely and comprehensive response.

Q: Can I request specific legal advice?

A: While we provide detailed information, our service is informational. We cannot offer legal advice. For specific legal interpretations or disputes, we recommend consulting with a legal professional or the official Austrian authorities (e.g., ASFINAG).