Privacy Policy

Introduction

At TollPass Connect, we are committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy explains our practices regarding the collection, use, and disclosure of your information when you use our website, atventhubtollpass.digital. We operate in full compliance with relevant data protection regulations, with a particular focus on the General Data Protection Regulation (GDPR) as applicable to our online operations.

Our goal is to provide a clear and transparent understanding of how your data is managed. This policy details the specific types of data we collect, how it is used, how long we retain it, and your rights concerning your personal information. By using our website, you agree to the collection and use of information in accordance with this policy.

Data Controller

The data controller responsible for your personal information collected through this website is:

As an online service, we primarily interact with users through digital channels and are dedicated to maintaining the highest standards of data protection for all our visitors.

What Data Do We Collect?

We believe in collecting only the data that is necessary for the proper functioning of our services and for legitimate business purposes. The primary way we collect personal data from you is through our contact form. When you submit an inquiry via our contact form, we collect the following information:

• Name: To address you properly in our correspondence.
• Email Address: To respond to your inquiries and provide you with the information you requested.
• Message Content: The details of your inquiry, which helps us understand your needs and provide relevant assistance.

We do not collect any other personal data through automated means or from third-party sources. Our website is designed to be as privacy-friendly as possible, focusing on providing information without intrusive data collection practices.

Cookie Consent and Usage

At TollPass Connect, we have a minimalist approach to cookies. We explicitly state that:

• We do not use any tracking cookies. This means there are no cookies on our website that are used to monitor your browsing behaviour across different sites or for advertising purposes.
• We do not use any third-party analytics cookies (e.g., Google Analytics). We do not send your browsing data to external analytics services.
• The only use of local storage (which functions similarly to cookies in storing small pieces of data in your browser) is for managing your cookie consent preferences. This means when you accept our cookie policy, a small piece of information is stored in your browser's local storage to remember your choice, so you are not prompted repeatedly. This information is purely functional and does not contain any personal data or track your activities.

This approach ensures that your visit to our website is private and free from unsolicited tracking.

No Third-Party Analytics or Tracking

Transparency is key to our privacy commitment. We want to unequivocally state that TollPass Connect does not employ any third-party analytics services (such as Google Analytics, Matomo, or similar tools) or any other tracking technologies provided by external vendors. Your activity on our site is not monitored, aggregated, or shared with any third parties for analytical, marketing, or any other purpose. Our website's performance and user experience are assessed internally, primarily through direct user feedback and the content of inquiries, rather than through automated tracking mechanisms.

Data Retention

We retain your personal data for no longer than is necessary for the purposes for which it was collected. Specifically:

Contact Form Submissions

Information submitted through our contact form (name, email, message) is retained for a period of 12 months from the date of submission. This allows us to adequately address your inquiry, follow up if necessary, and maintain a record for a reasonable period should further correspondence be required or if there are related issues. After this 12-month period, your inquiry data is securely deleted from our systems.

Local Storage for Cookie Consent

The information stored in your local storage regarding your cookie consent is retained until you clear your browser's local storage or cookies, or until the consent mechanism is updated, at which point you may be prompted again.

We do not retain any other personal data beyond these defined periods. Our data retention policies are regularly reviewed to ensure compliance and minimise the amount of data we hold.

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have several important rights regarding your personal data. TollPass Connect is committed to upholding these rights:

1. The Right to Access: You have the right to request copies of your personal data that we hold.
2. The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
3. The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
4. The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
5. The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
6. The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the details provided below.

Contact for Privacy Concerns

If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise any of your data protection rights, please do not hesitate to contact our data controller directly:

We are dedicated to addressing your privacy concerns promptly and transparently.